Get in Touch With iWildCasinoOnline
Spotted an outdated bonus term, a wrong payment detail or just want to tell us what you think? This page tells you how to reach the iWildCasinoOnline team, and where to go when your question is really for the casino.
How to reach us
The fastest way is email. Write to contact@iwildcasinoonline.com and put a short topic in the subject line, for example "Correction" or "Partnership". Please include the page address you are writing about so we can find it quickly.
What you can contact us about
Corrections to facts, figures or bonus details on our pages
Feedback on how we present information
Partnership and advertising enquiries
Requests about your personal data, as described in our Privacy Policy
Response time
We aim to reply within a few working days. Messages about factual errors get priority, because casino terms change often and we want our pages to stay accurate.
Problems with your iWild Casino account
We are an independent information site. We are not iWild Casino support and cannot see or change any player account, deposit, withdrawal or bonus. For those issues, contact the casino directly through the support options in your account area, such as live chat or its support email, where available. Check the casino site for the current channels.
If gambling is no longer fun
Gambling is for adults aged 18 and over (19+ in some provinces) and should stay entertainment. If it is causing stress or money problems, take a break and read our Responsible Gambling page. You can also call your provincial problem gambling helpline or ConnexOntario, a free confidential service for Canadians.
Before you write
Please do not send passwords, card numbers or ID documents by email. We will never ask for them, and nobody at iWildCasinoOnline can recover casino accounts.